Careers · Talent pool
Make research useful to the people deciding what to build or change. Connect careful study design and synthesis to the specific product decisions the team needs to make.
This is a talent pool, not an active vacancy. Share your portfolio for consideration when a suitable opportunity becomes available.
Why this role
A visible interface problem may have a different underlying cause. We need researchers who can clarify the question and show what the available evidence can support.
Products and tasks
Discovery and usability work for SaaS, B2B tools, marketplaces and enterprise workflows, often involving different user roles and specialist tasks.
Frame the research question with the team and choose a method that fits the decision, available participants and constraints.
Plan and conduct interviews or usability sessions, using clear tasks and questions that avoid leading participants.
Synthesize findings, record limitations and help designers translate evidence into changes that can be tested.
Practical experience planning, moderating and analyzing qualitative product research.
An understanding of recruitment criteria, informed participation, privacy and the limits of a sample.
The ability to separate observation from interpretation and communicate findings in a form that supports a product decision.
Survey design, product analytics or combining qualitative findings with quantitative evidence.
Research with specialist enterprise users, accessibility needs or AI experiences where trust and uncertainty affect behavior.
A study showing the original decision, research question, method and your role in the work.
Share anonymized examples of analysis and explain how you handled contradictory findings or limited access to users.
Describe what changed because of the research, what remained uncertain and how you would follow up. Do not include participant personal data.
Bring designers and product stakeholders into the question-setting and synthesis so findings stay connected to the work.
Before a future study, agree on access to participants, consent, data handling and the decision the research will inform.
Share your name, email, portfolio and CV as a file or link. Explain your contribution to the work you show and the discipline you would like to work in.
This is a talent pool, not an active vacancy. Share your portfolio for consideration when a suitable opportunity becomes available.